We require a street address for all deliveries, and our delivery network operates from Monday-Friday through the postal and courier system.

The locations we can deliver to may change depending on our postal and courier partners.

Deliveries sent through Australia Post will now default to ‘Signature on Delivery with Authority to Leave’ which means the receiver will still sign for a parcel whenever they are home. If the receiver is not home and Australia Post determines there is a safe place for the parcel to be left on the premises, they will leave it there. Australia Post will also take a photo of the parcel as proof that it was delivered safely and give the receiver access to this. If there’s no safe place, Australia Post will leave a notification to the receiver and take the parcel to a nearby Post office for the receiver to pick up and sign for.